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Join us for an engaging customer experience workshop designed to help you understand how exceptional customer service can drive business success. This session will focus on effectively handling customer complaints and transforming negative experiences into opportunities for loyalty and growth. You will learn practical strategies to create a strong feedback loop that fuels continuous improvement and enhances customer satisfaction. Through real-world examples and interactive discussions, you will gain insights into building a customer-first culture. Equip yourself with the skills to turn every customer interaction into a lasting competitive advantage!